Lal, H. (2008). Organizational excellence through total quality management: A practical approach. New Age International.
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Citación estilo Chicago
Lal, H. Organizational Excellence Through Total Quality Management: A Practical Approach. Kolkata: New Age International, 2008.
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Cita MLA
Lal, H. Organizational Excellence Through Total Quality Management: A Practical Approach. New Age International, 2008.
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