Cita APA (7th ed.)
Bhat, K. S. (2004). Total quality management: Text and cases. Himalaya pub. house.
Cita Chicago (17th ed.)
Bhat, K. Shridhara. Total Quality Management: Text and Cases. Mumbai: Himalaya pub. house, 2004.
Cita MLA (9th ed.)
Bhat, K. Shridhara. Total Quality Management: Text and Cases. Himalaya pub. house, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.