APA (7. basım) Alıntı
Buttle, F., & Maklan, S. (2022). Customer relationship management: Concepts and technologies (4th ed.). Routledge.
Chicago Style (17. basım) Atıf
Buttle, Francis, ve Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. New York: Routledge, 2022.
MLA (9th ed.) Atıf
Buttle, Francis, ve Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. Routledge, 2022.
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