Cita APA (7th ed.)
Lal, H. (2004). Total quality management a practical approach. New Age International.
Cita Chicago (17th ed.)
Lal, H. Total Quality Management a Practical Approach. Kolkata: New Age International, 2004.
Cita MLA (9th ed.)
Lal, H. Total Quality Management a Practical Approach. New Age International, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.