Tohutoro APA (7th ed.)
Lal, H. (2004). Total quality management a practical approach. New Age International.
Tohutoru Kātū Chicago (17th ed.)
Lal, H. Total Quality Management a Practical Approach. Kolkata: New Age International, 2004.
Tohutoro MLA (9th ed.)
Lal, H. Total Quality Management a Practical Approach. New Age International, 2004.
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